This has been an important week for Labour in developing clarity about what we think is wrong with the Conservative notion of the ‘big society’. Indeed this is challenging territory for us as a party.

On the one hand we have been keen to demonstrate how much of the big society agenda did in fact build on Labour’s record in government. In addition, following the banking and global financial crisis, the voices within the Labour movement that had been arguing for a greater role for co-ops, mutuals and innovative social enterprises emerged more clearly to the forefront.

On the other hand Labour has been distrustful of putting a label on the vast amount of voluntary and community work that is already happening in our communities up and down the country every day. We have also been critical of the ‘big society’ being the ideological driver behind cutting our public services.

For Labour two major criticisms of the big society are apparent.

The first relates to the lack of a framework of support for voluntary sector organisations. It seems that every day more and more stories are hitting the media about cuts to voluntary and community organisations, throwing their very existence into peril. The government has talked about support only in terms of the big society Bank (not yet operational), the Neighbourhood Grant programme and community organisers. But resources allocated so far to the first two of these programmes are small compared with the huge amount of money the government is withdrawing through cuts. Meanwhile, the government’s Transition Fund has already closed and little is yet known about how the community organiser scheme will operate or interact with community workers who are already established, paid or unpaid.

Secondly, there is a lack of acknowledgement from government of the seriousness of problems facing some of our communities compared with others. This is important because communities do not start from a level playing field and the government needs to do far more to recognise that many of the cuts are falling disproportionately on the poorest communities.

Clearly the Tories tapped into something when they began to use the language of the big society. A view that people could volunteer more, should have more say over what happens to and in their area and that different models of delivering public services can be developed.

But such thinking is neither new, nor original. Labour now needs to be bolder in proposing a way forward for our public services in a time of public spending restraint; harnessing the vitality and innovation of the voluntary sector to strengthen service delivery has long been a plank in Labour’s policy agenda. We must harness it again.

Had we as a party and society learned from the Community Development Projects of the 1960s and 1970s, our approach to public services reform in the last parliament may have been different. The 1979 book In and Against the State hinted at the problems of public services being necessary but how they could become non-responsive to local needs and overly bureaucratic:

‘The ways in which we interact with the state are contradictory – they leave many people confused. We seem to need things from the state, such as child care, houses, medical treatment. But what we are given is often shoddy or penny-pinching, and besides, it comes to us in a way that seems to limit our freedom, reduce the control we have over our lives.’

We should be developing an approach based on the view that involving the voluntary and community sector more in public service delivery helps to create more responsive public services that are better geared to meet the needs of the communities they serve. We, too, should recognise the need to make commissioning more community- and user-orientated. The government, however, must acknowledge the complexities existing in our neighbourhoods and the diversity of voices they contain. It is essential that commissioning involves more than listening to those with the loudest voices.

So it’s time for Labour to reclaim the territory of partnership with the voluntary sector and local communities in developing responsive public services. This approach can and should include a strong role for the state in coordinating the commissioning, regulation, funding and standard setting for our public services while supporting service delivery models that put service users at their centre. This means seeing a role for social enterprises as an engine of growth, especially in some of our poorer areas. 


Photo: Victoria Peckham