Nearly everyone involved in politics has been told by a voter: ‘You are all the same.’ Given the Punch and Judy parliamentary routine, it can look like politicians spend a lot of time attacking each other, trying to explain how different we are from each other, when what our constituents want are solutions to problems.

If politicians just tend to blame each other for the country’s woes, that’s a debate that bears little relevance to people who just want to get on with their lives. Where a constituent can’t get to work because cuts in bus subsidies have seen the end of the bus service that was relied upon, he or she’s not bothered about who is to blame, and nor can they wait to see through the implementation of a promise to be kept some time after the next election. What’s needed is an answer to the simple question: ‘How do I get to work, not next week or next year, but tomorrow?’ Politicians can have the ideological debate up there in the ether; most people just want to get to work.

We have both experienced the value of this approach in our own constituencies: from finding ways to unlock funding to turn a landfill site into a public park, or working with global businesses and trade unions to see jobs secured, we have experienced the values of an approach that looks for practical answers. That includes food banks – although we see them as a temporary measure, while the prime minister seems to think they are an integral part of the ‘big society’.

In our view, we are now entering the era of the politics of solutions – where the emphasis is on getting things done. This approach is laid out in the pamphlet The Politics of Solutions edited for Progress and published this week. The pamphlet states that the Labour movement is at its best when active in the community; but in the community as it is today, not a bygone age. And to be active in the community when in opposition is at least as important as when in government. Ed Miliband’s focus on community organising reminds us that throughout our history the Labour movement has taken a practical approach to problems to be resolved, many of them when not in government. That is why the Labour movement established self-help groups in coalfield communities at the turn of the last century, where trade unions were at their strongest because they were active in the community as well as the workplace. The Labour movement created the NHS, delivered a minimum wage and always pursues full employment. They were and are practical solutions and are value-led. The problems we face in a new age are different, but their solutions must still be practical if they are to work and gain support.

At the core of this approach is addressing giving people a route back from the threats the recession has created, for example, a something-for-something welfare system; effective trade unions working together in a modern relationship with business to protect jobs; and proactive government that helps people navigate a career through the turbulence of the globalised economy. And where the culture of banking is transformed by ensuring the threat of jail will offer the strongest incentive to stick within the law.

Because our constituents are part of successful exporting British industry, we are pro-European and realise pro-EU and pro-EU reform are two sides of the same coin. And likewise we recognise that the biggest challenges the country faces means more long-term decision-making, for example, establishing more resilient decision-making for long-term infrastructure projects over the next 20 years for the good of the nation, so we can compete internationally and see our economy grow. ‘Long-termism’ is also required to meet the challenge of demographic change, so a single budget for the NHS and social care will be needed to shift resources towards preventing people from becoming ill.

Helping people to do better over the long term is at the heart of Labour’s One Nation idea. People want to earn a wage and earn respect, they want to belong to their community and they want to have ownership of the institutions that make our nation one: the NHS, for example. They aspire to see their children do better, and their parents to be cared for.

We will not promise the earth, but we will be practical in our approach. Ideology and political belief have their place in underpinning all we do, but it is solutions that people want. And as Hopi Sen points out in the introduction to our pamphlet, our values will not take a back seat because ‘it is in our solutions that we truly demonstrate our values.’

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Phil Wilson is Labour MP for Sedgefield and Alison McGovern is Labour MP for Wirral South