Serco Articles

If you were in a restaurant and found that the waiter had charged you too much for your meal, you would probably think twice before dining there again. If you later checked receipts and found the same restaurant had overcharged you every week for several years, you...

Consider these facts about the East Coast railway franchise. Between 2003 and 2009, when the franchise was privately owned, two operators failed and the average cost of a peak fare between York and London ballooned from £69 to £111.50 – a 62 per cent increase. Since...

While Ed Miliband’s new year message does not specifically mention aspirations for the third sector, two priorities stand out: the call for Labour to ‘become a genuine community force’, and ‘an economy which works for all’. The first is obvious. The involvement of...