public services Articles

It is the poor – those for whom Labour claims to fight the hardest – who are the greatest victims of low-quality public services Public service reform has long been derided by some on the left as unnecessary, technocratic and harmful to public sector workers. Worse...

Labour needs to learn to let go, says Jim McMahon 'If we had gone into marriage guidance counselling at that point,’ says Jim McMahon of the relationship between Oldham council and its residents two years ago, ‘the counsellor might have said: “Do you know what, it...

Local Labour shows the way In political circles at least we are in full-blown general election mode. In my home seat of Hornsey and Wood Green every weekend brings with it another swath of new activists determined to play their part in winning the constituency back...

‘Listen’ is always good advice. Listen to those who deliver outstanding public services, is extremely good advice. And this excellent pamphlet shows why; there is so much good work for us to learn from. The message is not unexpected. Have you ever met a frontline...