Field ops matter in tight fights

We are the postmen and postwomen of the party – we deliver the message. That is essentially the job of field operations – the campaigners, the footsoldiers, the volunteers, call us what you will. And fieldwork can, done right, make all the difference. One or two thousand votes here or there would swing plenty of marginal seats in a tight election. But be under no illusion: fieldwork cannot by itself swing an entire election.

I have read several times since the election that our focus on field operations was a problem. Not that it caused our defeat, but that it may have contributed to it. Let’s not throw the baby out with the bathwater.

We did have a much greater focus on field operations and strengthening campaigning in the key seats. Polls showed more people had been contacted by the Labour party than by its opponents (and on this there is little reason to think they were wrong).

We fought the 2010 election again – we just did not know it until the exit poll came in. If anything, what this result says to me is that we need to continue to build on field ops because, in retrospect, there were signs that all was not well. In Birmingham Edgbaston we had only 800 more people saying they were going to vote Labour than in 2010. We knew it was a problem. We also knew that we had a huge chunk of undecided voters whose hearts said Labour but their heads said Tory. We changed our script three times and kept tweaking our core message right up until the end in an attempt to appeal  to the heart.

In Edgbaston our core campaign team has the experience of several general elections behind it and an intimate knowledge of the patch. Many organisers in other constituencies did not have that. They were skilled and knowledgeable about targeting, voter data and volunteer management. But many were fighting their first general election in a seat they only knew in the post-2010 context.

I have long argued we need to professionalise our organising model. That means providing more in-job training (including continuous professional development, that most professions now see as vital), a career path enabling organisers to stay in the job and progress in terms of salary and responsibility, and a move to increase the number of organisers who are not on general election-only contracts.

Good organisers make thousands of contacts, get volunteers, get leaflets out, get websites up, and even get the riso to work when it has decided not to. But what do our postmen and postwomen do when the electorate grabs hold of our message and writes ‘return to sender’? Great organisers can listen to what the electorate is saying and adapt, get ahead of the curve, and, critically, persuade politicians to do things that they know they should do, but do not want to.

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Caroline Badley is campaign coordinator for Birmingham Edgbaston constituency Labour party

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Photo: Labour party UK